End‑User Licence Agreement (EULA)

Upla · upla.uk
Effective date: 17 August 2025

Please read this End‑User Licence Agreement (“Agreement”) carefully before using the Upla QuickBooks® Online integration and related software and services (collectively, the “Software”). By clicking “accept”, installing, or using the Software, you agree to be bound by this Agreement.

1. Who we are

“Upla”, “we”, “us” or “our” means Hupla Ltd (t/a Upla), a company registered in England and Wales. Website: upla.uk.
Registered office / company number: Cambridge, UK / 16183153. Contact: legal@upla.uk.

2. Licence grant

Subject to your compliance with this Agreement, Upla grants you a limited, non‑exclusive, non‑transferable, non‑sublicensable, revocable licence to use the Software for your internal business purposes in connection with your QuickBooks Online (“QBO”) company file(s).

3. Your data & QuickBooks access

4. Acceptable use & restrictions

5. Third‑party services

The Software interoperates with third‑party services such as QuickBooks Online provided by Intuit Inc. Upla does not control third‑party services and is not responsible for their performance or availability. Your use of any third‑party service is subject to its own terms.

6. Fees

Fees (if any) are set out in an order form, price list, or online plan you select. Unless stated otherwise, fees are exclusive of taxes. We may suspend the Software for non‑payment.

7. Support & changes

Upla may provide reasonable support via email. We may update or change the Software from time to time, including to improve performance, security, or compliance, provided that such changes do not materially degrade the core functionality.

8. Privacy & data protection

Our processing of personal data is described in our Privacy Policy. For Customer Data, to the extent we act as a processor, we will implement appropriate technical and organisational measures and process data only on your documented instructions.

9. Confidentiality

Each party will protect the other’s confidential information with the same degree of care it uses to protect its own confidential information and will use it only to fulfil this Agreement.

10. Intellectual property

Upla and its licensors own all rights in the Software. No rights are granted except as expressly stated. If you provide feedback, you grant Upla a perpetual, worldwide, royalty‑free right to use it to improve our products and services.

11. Warranties & disclaimers

The Software is provided “as is”. To the maximum extent permitted by law, Upla disclaims all warranties, whether express, implied or statutory, including merchantability, fitness for a particular purpose, non‑infringement, and that the Software will be error‑free or uninterrupted.

12. Liability

Nothing in this Agreement limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under law. Subject to the foregoing, Upla will not be liable for indirect, consequential, special, or punitive damages, loss of profits, or loss of data; and Upla’s aggregate liability arising out of or related to this Agreement will not exceed the greater of £100 or the amounts paid by you to Upla for the Software in the 12 months preceding the claim.

13. Term & termination

This Agreement begins when you accept it and continues until terminated. Either party may terminate for convenience by giving notice, or immediately for material breach. Upon termination, you must stop using the Software. Sections intended to survive will survive.

14. Export & compliance

You will not export, re‑export, or transfer the Software in violation of applicable export laws and regulations.

15. Governing law

This Agreement and any non‑contractual obligations are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

16. Changes to this Agreement

We may update this Agreement from time to time. Material changes will be notified to you (for example, by email or in‑app). Continued use after the effective date constitutes acceptance.

17. Contact

Email: legal@upla.uk

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